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Incident Report for Hyro AI

Resolved

The incident has been resolved.

Posted Nov 19, 2024 - 16:53 UTC

Monitoring

We identified the root cause and applied a fix. We are currently monitoring the system.

Posted Nov 19, 2024 - 15:33 UTC

Investigating

We’re currently addressing a technical issue affecting our AI assistants. We are aware the users were unable to reach our assistants. Our team is investigating the issue. Apologies for any inconvenience. You can follow our latest updates on status.hyro.ai.

Posted Nov 19, 2024 - 15:19 UTC

This incident affected: Communication Service and Core AI Services.