All Systems Operational

Uptime over the past 90 days. View historical uptime.
Chanel - Voice Operational
90 days ago
100.0 % uptime
Today
Channel - Chat Operational
90 days ago
100.0 % uptime
Today
Channel - SMS Operational
90 days ago
100.0 % uptime
Today
Communication Service Operational
90 days ago
100.0 % uptime
Today
Core AI Services Operational
90 days ago
100.0 % uptime
Today
Hyro Customers Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 23, 2025

No incidents reported today.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025
Hyro Voice AI - High Latency
Resolved - Due to an unordinary peak in traffic Hyro’s STT models had issues scaling up. As a result, patients calling, experienced unexpected misunderstandings with the voice agent or were unable to be transferred to the agent and disconnected. This issue affected voice agents beginning at 12:45pm est and during a 15 minute period - latency reached a high level that we consider downtime. We apologize for any inconvenience this may have caused and appreciate your understanding.
Mar 12, 05:00 UTC
Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

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