All Systems Operational
Website Operational
90 days ago
100.0 % uptime
Today
Hyro Communication service Operational
90 days ago
100.0 % uptime
Today
Hyro NLU Engine Operational
90 days ago
100.0 % uptime
Today
Hyro Customers Portal Operational
90 days ago
100.0 % uptime
Today
Azure AKS - infrastructure Operational
90 days ago
100.0 % uptime
Today
Hyro Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 25, 2024

No incidents reported today.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024
Resolved - The incident has been resolved.
Jul 22, 14:43 UTC
Investigating - We are currently investigating errors with our virtual voice assistants.
Jul 22, 14:38 UTC
Jul 21, 2024
Resolved - This incident has been resolved.
Jul 21, 12:03 UTC
Investigating - We are currently investigating access issues to Hyro’s platform.
Virtual Assistants are operating normally.

Jul 21, 11:33 UTC
Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024
Resolved - The issue affecting our voice assistants has been resolved, and the service has been restored. The team will continue to monitor to ensure no further issues. Our sincere apologies for any inconvenience.
Jul 15, 19:09 UTC
Investigating - We’re currently addressing a technical issue affecting our voice assistants. We have identified an issue with our primary STT provider, and thus, we immediately switched to our secondary provider. The main impact is on the users’ CUX - we are experiencing an elevated increase in our misunderstanding rate of user utterances. Our team is investigating the issue. Apologies for any inconvenience.
Jul 15, 18:39 UTC
Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.