Dashboard Not Accessible - Assistants still up and running

Incident Report for Hyro AI

Resolved

This incident has been resolved.
Posted Feb 07, 2025 - 22:39 UTC

Monitoring

Monitoring
Posted Feb 07, 2025 - 19:29 UTC

Identified

Our authentication service notified us of an incident preventing logins to the Hyro dashboard. We have confirmed that all of our assistants remained live and were running as expected. We were notified at 2:15 EST and it appears the issue only lasted for roughly 10 minutes. We will continue to monitor and confirm all services are operational
Posted Feb 07, 2025 - 19:28 UTC
This incident affected: Hyro Customers Portal.
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