Platform degraded performance

Incident Report for Hyro AI

Resolved

This incident has been resolved.
Posted Jan 27, 2025 - 13:09 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 27, 2025 - 12:49 UTC

Identified

The Conversations and Insights pages are currently experiencing reduced performance. AI Assistants are functioning as expected. All data is being collected as normal.
Posted Jan 27, 2025 - 11:58 UTC
This incident affected: Hyro Customers Portal.