All Systems Operational

Chanel - Voice Operational
90 days ago
99.98 % uptime
Today
Channel - Chat Operational
90 days ago
99.66 % uptime
Today
Channel - SMS Operational
90 days ago
100.0 % uptime
Today
Communication Service Operational
90 days ago
100.0 % uptime
Today
Core AI Services Operational
90 days ago
100.0 % uptime
Today
Hyro Customers Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 22, 2026

No incidents reported today.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Resolved - This incident has been resolved.
Jun 18, 20:34 UTC
Monitoring - Since this morning, We have been experiencing some small percentage of dropped calls. While investigating we found that the most likely cause is an Azure service that does the load balancing for us. While trying to fail over to a single region and bypass the load balancer we accidentally caused 5m of down time between ~11:30 to 11:35, until the services were fully synced.
Since then all services have been running like normal, we are monitoring the situation
A detailed PIR with corrective actions will be shared in the next few days.

Jun 18, 03:30 UTC
Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.